Sailmaking is a difficult thing. In your case, it would have probably been best to not state the make/model of the boat to ensure that the sailmaker used your own measurements.
I learned, while attending a sailmaking seminar by veteran sailmaker Carol Hesse of Port Townsend Sails, that even when the sailmaker is local and can take measurements of your boat, sometimes the fit is wrong. Further, if you're not employing your topping lift or other sail-shaping techniques to advantage as you bend on the sail, the best-made sail can end up loose and poorly fitting your boat. If one doesn't have a lot of experience in such matters, finding a local rigger to assist you can make a world of difference.
Best of luck to you in getting your rig ship-shape